Jouad Youssef
I am a passionate IT professional and educator with almost 25 years of experience leading enterprise-level organizations and building automation solutions. With a solid foundation in Computer Science and a Master’s in Data Science, I specialize in software development, system reliability, and IT education. My mission is to empower the next generation of IT professionals through teaching and mentorship.
Experience
Instructor, DataCenter Manager
Teaching IT, software, and web development while managing the IT Pathway Data Center.
Sr. Premier Support Engineer
Provided Level III technical support for enterprise-level hardaware and software.
Software Development Engineer
Automated pricing systems and improved CI/CD processes.
Systems Reliability Engineer
Improved product reliability and received the Star Award for exceeding expectations.
World Wide Tech Lead
Built automation projects and deployed global solutions.
Education
Eastern University
North Carolina Central University
Skills
- Cross Browser Testing & Debugging
- Cross Functional Teams
- Agile Development & Scrum
Interests
- 🏀 Basketball: Played International Basketball with Moroccan National University Team.
- ⛳ Golf: Sharpening precision and patience, best round 77.
- 🏊 Triathlons: Challenging endurance through swimming, biking, and running.
- 📷 Photography: Found out later in my life that I can do art
Certifications & Technical Skills
- CCNA
- VMware Certified Professional
- Nutanix Certified Maste
- Linux Administration
- Python
- HTML & CSS
- Docker , Ansible
- Jenkins, Selenium
- Feature engineering, model development, pipeline creation, data preprocessing, regression and classification techniques, natural language processing (NLP), neural networks, deep learning frameworks (TensorFlow, PyTorch), and data visualization with Matplotlib and Seaborn
- Amazon AWS Bootcamps on Artificial Intelligence and Machine Learning.